Successful Software Rollouts in the Midst of an Economic Crisis Halstead will reveal the secrets of her success, informed by more than three years of using webcasting for software rollouts, IT support presentations and help desk FAQs. She’ll cover how to calculate the time and cost savings of replacing in-person training with webcasts on-demand, and give you tips for taking back control of your workday. The presentation will also include creative ways to use webcasting to: - Completely eliminate the “I-Can’t-Come-At-That-Time” syndrome - Reduce help desk and training costs through consistent, just in time instruction - Get faculty and staff using the latest software versions faster and with less calls for support - Enable trainers to deliver more training to more people with less time and resources - Confirm understanding before granting access to new software - Empower help desk staff to resolve issues in record time (Javascript is required to view Mediasite content)